Privacy Policy
🔒 Privacy Policy
1. Introduction
This Privacy Policy (“Policy”) explains how www.melaads.com (referred to as “Melaads”, “we”, “us”, or “our”) collects, uses, manages, and protects the personal information of our users (both Buyers and Sellers). By using our platform and services, you agree to the collection and use of your information in accordance with this Policy.
2. Information We Collect
Melaads collects two main types of information to provide and improve our services:
A. Personally Identifiable Information (PII)
This information can be used to identify you directly. It includes, but is not limited to:
- Name and Contact Information: Full name, email address, and phone number.
- Account Details: Username and password (encrypted).
- Location and Address: Physical address (may be required for payment or tax purposes).
- Payment Information: Billing details, such as bank account information or credit card numbers, which are processed via secure third-party payment providers.
- Verification Documents: Government-issued IDs (may be required for Seller verification and security purposes).
B. Non-Personally Identifiable Information (Non-PII)
This data cannot be used to identify you directly and helps us understand usage patterns:
- Usage Data: Internet Protocol (IP) addresses, browser type, pages viewed, time spent on pages, and referring website addresses.
- Cookies: Data collected via cookies and similar tracking technologies (detailed below).
3. How We Use the Information
We use the collected information for the following purposes:
- Service Provision: To create and manage your accounts, process transactions, facilitate communication between Buyers and Sellers, and deliver our core marketplace services.
- Security and Verification: To authenticate your identity and protect our platform against fraud, abuse, and illegal activities.
- Communication: To send you updates, service notifications, technical alerts, and marketing materials (you can opt-out).
- Platform Improvement: To analyze usage trends, test features, and continually improve the performance and design of our website and services.
- Legal Compliance: To comply with all applicable laws, regulations, and legal processes.
4. Cookies and Tracking Technologies
Melaads uses cookies (small text files stored on your device) and similar tracking technologies to enhance user experience and analyze site traffic.
- Cookies help us remember your preferences, maintain your session, and provide relevant content.
- You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Sharing Your Information
We do not sell or rent your Personal Information to third parties. Your information may be shared in the following limited circumstances:
- With Other Users: Information necessary to complete a transaction, such as your username, profile description, and project details, will be shared between the Buyer and Seller involved.
- Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, hosting, and data analysis. These parties are restricted from using your information for purposes other than providing services to us.
- Legal Requirements: If required by law, court order, or governmental regulation to protect our rights, property, or safety.
- Business Transfer: In connection with the sale, merger, acquisition, or corporate restructuring of Melaads, your PII may be transferred to the new entity.
6. Data Security and Retention
- Security: We implement appropriate technical and organizational measures to protect your Personal Information from unauthorized access, loss, misuse, and alteration. We use technologies like SSL encryption to secure data transmission.
- Retention: We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
- Access and Modification: You can access, review, and modify your Personal Information at any time by logging into your account settings.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe link provided in those communications.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Website: www.melaads.com
- Email:support@melaads.com
